FDIC FDIC-Insured — Backed by the full faith and credit of the U.S. Government
Contact

How can we help you?

Whether you have a question about your account, need support, or want to explore partnership opportunities, our team is ready to assist.

Phone Support 1-800-Cathay-01 (US) / +49 30 1234 5678 (EU) Available 24/7
Email support@Cathaybank.com — General inquiries Response within 4 hours
Live Chat Available in-app and on our website Average wait time: 2 minutes
Headquarters 350 Fifth Avenue, Suite 4500, New York, NY 10118

Send us a message

Our Offices

Find us near you

Headquarters in New York with offices across the US and Europe.

Headquarters

New York

350 Fifth Avenue, Suite 4500
New York, NY 10118

1-800-Cathay-01

Mon–Fri: 8:00 AM – 6:00 PM EST

Europe Hub

Berlin

Friedrichstraße 171
10117 Berlin, Germany

+49 30 1234 5678

Mon–Fri: 9:00 AM – 5:00 PM CET

Regional Office

London

25 Canada Square, Level 18
London E14 5LQ, UK

+44 20 7946 0958

Mon–Fri: 9:00 AM – 5:00 PM GMT

Regional Office

San Francisco

555 Montgomery Street, Floor 12
San Francisco, CA 94111

1-800-Cathay-01

Mon–Fri: 8:00 AM – 6:00 PM PST

Regional Office

Austin

500 W 2nd Street, Suite 1200
Austin, TX 78701

1-800-Cathay-01

Mon–Fri: 8:00 AM – 6:00 PM CST

Regional Office

Amsterdam

Johan Huizingalaan 400
1066 JS Amsterdam, Netherlands

+31 20 123 4567

Mon–Fri: 9:00 AM – 5:00 PM CET

Need immediate assistance?

Our support team is available 24/7 through live chat and phone.

Visit Help Center